Remote Assistance Without Installation

Get technical support from our specialists: secure connection through your browser without installing additional software.

Start Remote Assistance Session

Click the button below to create a secure remote access session. You will then receive a session code to provide to the support specialist.

Secure Connection

Encrypted data transfer without third-party software

Quick Connection

Instant access without software installation

Cross-Platform

Works on any device with a browser

How It Works

Just 4 simple steps to receive remote assistance from our specialists

Start Session

Click "Start Session" button and receive a unique access code

Share Code with Specialist

Call your administrator and provide the code

Allow Screen Access

When the specialist connects, your browser will ask for screen sharing permission

Receive Assistance

Once you grant screen permission, the specialist will see your screen and provide instructions to solve your issue

Helpful Tip

Before starting a session, prepare a description of your problem. This will help the specialist assist you faster. Make sure you have a stable internet connection. You can check your Internet speed on our website.

Frequently Asked Questions

Answers to popular questions about remote assistance

No, installation is not required. Everything works directly in your browser through a secure connection. Just open the page and start a session.
The connection is protected with end-to-end WebRTC encryption. We do not store session data on servers. The specialist only sees what you allow them to see.
The service works in all modern browsers: Chrome, Firefox, Safari, Edge. We recommend using the latest browser versions for best performance.
No, the service does not work on mobile devices because they have limited screen sharing functionality.
Remote assistance requires a speed of at least 1 Mbps. Video quality automatically adapts to your connection speed.
No, the specialist can only see your screen and give voice instructions. Computer control remains entirely with you. This is a secure one-way screen demonstration.
You can end the session at any time by clicking the "End Session" button or simply closing the page. The connection will immediately disconnect and screen sharing will stop.
For clients with subscription service, remote assistance is included in the contract price. For one-time requests, the cost depends on the complexity of the problem - call for details.