Technical support for computer fleet refers to a complex of activities aimed at ensuring uninterrupted operation of enterprise computing power.
Pod terminem technical computer support encompasses a wide range of different types of work. Each type of operation has its own requirements regarding complexity, execution procedures and resource security.
Technical support for server hardware and software
In the segment of medium and large companies, technical computer support includes ensuring the operation of servers and data storage systems.
During initial installation, a configuration corresponding to specific business tasks is selected. Accounting systems, electronic tax reporting and other systems are configured.
Ongoing server support includes status monitoring using specialized software for predicting and preventing failures.
Technical support for network equipment and office hardware
At the implementation stage, network communication setup and configuration is carried out, creating domain zones, dividing roles and access levels.
Antivirus protection, data backup systems and configuration are installed, which increases infrastructure reliability.
Technical support for office equipment includes periodic inspections and preventive maintenance of components to prevent failures.
Software installation and configuration
In the support process, diagnostics and updates of office programs, accounting and other business applications are conducted.
When errors or viruses are detected, problem removal or system restoration from backups is performed.